Privacy Policy

This is the Laura Jayne De’ Ath MGHT t/a Laura Jayne Massage Therapy privacy policy. I am located in St.Austell and you can email me at hello@laurajaynetherapy.co.uk This privacy policy explains how I use any personal information I collect about you and why I collect it.

What Information Do I Need?
I need your contact details, your: name, phone number, address, postcode and email address. I will also need information about your age and health in order for a treatment to go ahead.

Why Do I Need It, How Will I Use It and How Long Will I Retain It?
I need all the details above in order to ensure that it is safe for me to provide the treatments you may ask for, and also for insurance purposes. I will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. My lawful basis for processing this personal information is ‘contract’, this means that I have a legal reason to ask you for your data because I need it for contractual reasons. You do not have to share your personal data with me, but if you do not I cannot offer you a treatment with Laura Jayne De’ Ath MGHT t/a Laura Jayne Massage Therapy. You must fulfil your side of the contract (share your personal information) in order for me to fulfil mine (carry out treatment).

Marketing
From time to time I may use the information you have shared with me to send you information about the products and services I offer, but you do not have to agree to this for treatment to go ahead. You may withdraw this consent at any time by emailing me at hello@laurajaynetherapy.co.uk.

Will I Share Your Information?
I will not share your information with anyone outside of those that work for Laura Jayne De’ Ath MGHT t/a Laura Jayne Massage Therapy.

Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?
Please contact Laura Jayne De’ Ath MGHT t/a Laura Jayne Massage Therapy if you have any questions about this privacy policy or the information I hold on you. You can do this by emailing hello@laurajaynetherapy.co.uk. If you believe I am not handling your data correctly you have a right to make a complaint, this should be sent to Laura Jayne De’ Ath MGHT t/a Laura Jayne Massage Therapy using the above contact details. If you are unhappy with my response, you should then contact the ICO (independent commissioner’s office) by contacting them or using the following web page https://ico.org.uk/concerns/.